Member Wellbeing

Mb88my | Games Responsibly — We Care About You

Mb88my believes gaming should remain fun entertainment, not a burden. We provide self-control tools and support to ensure your gaming experience stays healthy and controlled.

Adjustable Deposit Limits

Set your own daily, weekly or monthly deposit limits through your account settings. These limits ensure you only play with amounts you can afford without affecting your daily finances.

Session Time Limits

Control the duration of each gaming session by setting time limits. The mb88my platform will notify you when the limit is reached so you can take a break and not play for too long.

Temporary Account Break

Need a break? Activate an account break for 24 hours, 7 days or 30 days. During the break period, you will not be able to log in and all marketing communications will be temporarily stopped.

Full Self-Exclusion

For a long-term break, use the self-exclusion feature to close your account for 3 months, 6 months or permanently. This decision cannot be reversed before the period ends.

Maximum Loss Limits

Set a maximum loss limit for a specific period. Once the limit is reached, you will not be able to place new bets until the period ends or the limit is reset.

Realtime Activity Monitoring

View your gaming statistics including total deposits, withdrawals, playing time and activity history to help you better understand your playing habits.

What Is Responsible Gaming?

Responsible gaming means playing in a healthy, controlled manner that does not negatively affect other aspects of your life such as finances, family relationships, work performance or mental health. The mb88my platform understands that while the majority of our members play purely for entertainment, there is a risk that gaming can become problematic for some individuals.

That's why we don't just provide games — we also provide the tools, information and support you need to ensure your gaming experience remains positive. Responsible gaming is not about stopping you from playing, but about helping you play smarter and more consciously.

We believe every member has the right to enjoy online entertainment in an environment that supports their wellbeing. If you feel gaming is starting to negatively affect your life, don't hesitate to use our self-control tools or contact the mb88my customer support team for assistance.

Tools Self-Control mb88my

All self-control tools can be accessed directly from your account settings or through the mb88my mobile app. You do not need to contact customer support to activate them — full control is in your hands.

Daily, Weekly & Monthly Deposit Limits

Set the maximum amount you can deposit within 24 hours, 7 days or 30 days. This limit will be automatically enforced by the system and can be lowered immediately or raised after a 24-hour cooling-off period.

Loss Limits

Loss limits calculate your total net loss (deposits minus withdrawals) within the set period. When the limit is reached, you cannot make new deposits until that period ends or the limit resets.

Session Time Limits

Set a maximum time limit for each gaming session. The system will send a reminder when the limit is almost reached and will disable game access once the limit is met. You can log back in after taking a break.

Account Break (Cool-Off Period)

Activate an account break for 24 hours, 7 days or 30 days. During the break period, you will not be able to log in to your account, all active bonuses will be terminated and marketing communications will be stopped. The break cannot be cancelled before the end of the period.

Self-Exclusion

For a long-term break, you can voluntarily close your account for 3 months, 6 months, 12 months or permanently. This decision cannot be reversed before the period ends. Contact customer support to activate this feature.

Tip: The limits and controls you set will be enforced across all devices — web, Android app and iOS app. Changes you make on one platform will automatically sync to all other platforms.
Signs Problem Gambling

Problem gambling occurs when someone loses control over their gaming habits, causing negative effects on their personal, professional and financial life. Recognizing the early signs is the first step to getting help.

Warning Signs
  • You spend more time and money playing than planned
  • You gamble with money that should be used for basic needs like rent, bills or food
  • You lie to family or friends about how much time or money you spend gambling
  • You try to win back losses by continuing to play (chasing losses)
  • You neglect work, family or social responsibilities because of gambling
  • You feel stressed, anxious or emotionally affected when unable to play
  • You borrow money or sell items to fund your gaming
  • People around you express concern about your gambling habits
  • You try to stop or reduce playing but fail to do so

If you recognize any of the above signs in yourself, we encourage you to take immediate action. Start by activating deposit limits or an account break, and contact the mb88my customer support team for further guidance. There is nothing shameful about asking for help — it is a sign of strength and awareness.

Need Help?

The mb88my customer support team is available to help you 24/7. We can help you activate self-control tools or provide information about external support organizations.

Contact Support
Reading Resources
Important Information

Mb88my is only open to individuals aged 18 and above. We take seriously our responsibility to prevent access by underage children and self-excluded individuals.

Your Game Statistics

Monitor your gaming activity through the statistics dashboard in your mb88my account. View total playing time, deposits, withdrawals and balance over time.

Login to View Statistics
Commitment mb88my Towards Responsible Gaming

We don't just provide games — we create a safe and responsible environment for all our members.

Child Protection

Strict age verification and monitoring technology to prevent underage access.

Proactive Monitoring

Our team monitors gaming patterns and will contact members who show signs of problem gambling.

Ongoing Education

Information and resources about responsible gaming are available in our platform and app.

Professional Support

Our customer support team is trained to recognize and help members who need assistance.

Play with Smart & Responsible at mb88my

Join a platform that prioritizes member wellbeing. Access self-control tools, set your playing limits and enjoy entertainment in a safe and supportive environment.

"If you or someone you know is experiencing problems with gambling, please contact the mb88my support team immediately. We are here to help."

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